HUGO LOPEZ & ASSOCIATES
Welcome to Hugo Lopez & Associates, we are welcoming new patients!
Scheduled and Same-day appointments available. Walk-ins are welcome
Interested in becoming a patient?
We will do our best to provide you with same-day office visits and accept walk-ins for the first available slots for all sick visits. You will need to bring your insurance card and a photo ID with you for each appointment. Please let our staff know if you have had any information changes since your last appointment. If you are unable to provide us with your insurance card, your appointment will need to be rescheduled. You will be asked to fill out new registration forms annually so we may update your information.
All co-pays and past due balances are expected at the time of service unless a prior agreement has been made with our billing department.
We ask that you allow plenty of time to get to the office for your appointment. You may be asked to reschedule your appointment if you are more than 15 minutes late. We will strive to stay on time. From time to time, a patient emergency arises, and we may be running late for your visit. You will have the option to re-schedule or stay to be seen and we will keep you informed of how long of a delay you may experience.
Please bring all your prescription and over-the-counter medications with you at each visit.
Providing the highest quality of professional care to our patients is very important to us. Therefore, the following guidelines for dispensing medications in our office have been established:
Hugo Lopez & Associates does not offer chronic pain management and will not dispense chronic pain medication (for example, chronic daily narcotics). We will provide you with a referral to a pain management center if you need this specialized form of care after evaluation by our providers.
If you are on a medication that requires refills for chronic disease (for example, high blood pressure or diabetes), you will be given ample refills for 30 or 90 days at a time during your office visit.
When you are down to a 30-day supply of medication, we ask that you call and schedule your follow-up office visit to be evaluated and have your medications adjusted or refilled. We ask that you allow enough time for us to make an appointment so you’re not without your medication.
Our office policy for a missed appointment is:
If it is an appointment for a new patient, the appointment will not be rescheduled.
Two (2) no-show appointments will result in dismissal from the practice.
We understand that appointments sometimes need to be changed, so we ask that you call in advance if you cannot keep your scheduled appointment.
Hugo Lopez & Associates does not have a group affiliation. I am on the medical staff at CHRISTUS Spohn Health System and work with many specialty providers there. I will be directing our patients to use the laboratory services and imaging resources that are specific to their insurance or situation. Our electronic medical record allows us to receive patient results quickly and efficiently through our direct link with other primary care and specialty services. This is an important resource in meeting our goal of providing high-quality care promptly.
Welcome to our practice and thank you for choosing Hugo Lopez, DNP, FNP-C & Associates for all your health care needs.
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