Established Patients

Hugo Lopez and Associates 

Family Practice

Passionate about Medicine. Creating Solutions

CONTACT US

Hugo Lopez and Associates 

Family Practice

Passionate about Medicine. Creating Solutions

CONTACT US

Hugo Lopez and Associates 

Family Practice

Passionate about Medicine. Creating Solutions

CONTACT US

ALREADY A PATIENT?


Scheduled and Same-day appointments available. Walk-ins are Welcome

ALREADY A PATIENT?


Scheduled and Same-day appointments available. Walk-ins are welcome!

Our office policy for a missed appointment is: 

If it is an appointment for a new patient, the appointment will not be rescheduled. 

Two (2) no-show appointments will result in dismissal from the practice. 


We understand that appointments sometimes need to be changed, so we ask that you call in advance if you cannot keep your scheduled appointment.


Providing the highest quality of professional care to our patients is very important to us. Therefore, the following guidelines for dispensing medications in our office have been established:

 

Hugo Lopez & Associates does not offer chronic pain management and will not dispense chronic pain medication (for example, chronic daily narcotics). We will provide you with a referral to a pain management center if you need this specialized form of care after evaluation by our providers.


If you are on a medication that requires refills for chronic disease (for example, high blood pressure or diabetes), you will be given ample refills for 30 or 90 days at a time during your office visit.


When you are down to a 30-day supply of medication, we ask that you call and schedule your follow-up office visit to be evaluated and have your medications adjusted or refilled. We ask that you allow enough time for us to make an appointment so you’re not without your medication.

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For the safety and well-being of our patients,

Requests for new medications (including antibiotics) and medication refills will not be taken over the phone or the Internet during office hours without an appointment and evaluation by the provider. 

No new medications (including antibiotics) will be called in over the phone after office hours by the on-call provider. 

We understand that unexpected situations arise, thus a small refill of a chronic medication will be granted for one or two days after office hours on an as-needed basis determined by the on-call provider. This allows patients to be seen and evaluated by the provider during office hours for all their medication refills.


If you need to reach the provider after hours, you can reach our answering service at (361)257-1427. Our office hours for patient care are Monday through Friday from 8 am to 6 pm.


Hugo Lopez & Associates does not have a group affiliation. I am on the medical staff at CHRISTUS Spohn Health System and work with many specialty providers there. I will be directing our patients to use the laboratory services and imaging resources that are specific to their insurance or situation. Our electronic medical record allows us to receive patient results quickly and efficiently through our direct link with other primary care and specialty services. This is an important resource in meeting our goal of providing high-quality care promptly.


Welcome to our practice and thank you for choosing Hugo Lopez, DNP, FNP-C & Associates for all your health care needs.

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